Yes. Your signatures keep working until the end of the period you've paid for. After your account closes, htmlsig removes your signatures, and any images and links they use from htmlsig, such as your logo, banner and tracked links, stop working.
While your subscription is still active
When you cancel, your account stays active until the end of your current billing period. Until then, everything works as normal: your images load, your links work, and click tracking continues. You can also reactivate your account during this time.
After your account closes
Once your paid period ends, you can no longer open your dashboard or edit your signatures, and you won't be able to install them with the htmlsig desktop app. Shortly after, we delete the signatures on closed accounts. When that happens:
- Logos, banners and badges you uploaded are deleted from our servers, so they show up as broken images in emails.
- Tracked links (links that go through htmlsig to count clicks) stop redirecting, so people who click them land on an error page.
- Your click stats are deleted along with the signatures.
This affects every email client where the signature is installed, and older emails you've already sent too.
What to do before you cancel
- If you made signatures for teammates, clients or anyone else on your account, tell them their signatures will stop working so they can replace them.
- If you want to keep using a signature, replace it in your email client with one that doesn't rely on images or links hosted by htmlsig.
- If you only need fewer signatures, consider switching to a smaller plan instead of cancelling.
Ready to go? See how to cancel your account for the steps.