You can cancel your htmlsig subscription yourself from the Account page. Your account stays active until the end of the period you've already paid for, and you won't be charged again.
How to cancel
- Log in and click Account in the top menu (or go straight to your account page).
- On the right side of the page, under Cancel my account, click Cancel my account.
- In the pop-up, pick the reason you're leaving and tell us the one thing we could have done to keep your business. Both are required.
- Click the red Cancel my account button.
You'll see a message confirming the date your account will stay active until. For billing and refund details, see our refund and cancellation policy.
Your signatures stop working after your account closes. If you've made signatures for teammates or clients, read what happens to your signatures after you cancel and let them know first.
Changed your mind?
Until your paid period ends, you can undo the cancellation. Go back to the Account page and, under Account cancelled, click the click here link to reactivate your account. Your subscription carries on as before.
After your account has closed, you can come back by logging in. You'll be asked to subscribe again to reactivate your account.
Not sure you want to cancel?
If something isn't working the way you'd like, email us at support@htmlsig.com first. We may be able to fix it, or move you to a plan that fits better.