You can cancel your htmlsig subscription at any time, and you can ask for a refund of your most recent payment by emailing us within 5 days of being charged.
Cancelling your subscription
You cancel from the Account page in the app. Once you cancel, you won't be charged again. Your account stays active until the end of the billing period you've already paid for, then closes automatically. See how to cancel your account for the step-by-step.
Requesting a refund
To get a refund, email support@htmlsig.com within 5 days of your last payment. In your email, include:
- The email address you use to log in to htmlsig
- A copy of your most recent receipt (you'll find it in your billing history)
We'll refund your most recent payment and close your account for you.
What happens after you cancel or get a refund
- If you cancel: your account closes at the end of your current billing period.
- If you get a refund: your account closes as soon as the refund is processed.
Either way, you won't be billed again.
Your signatures stop working once your account closes. Read what happens to your signatures after you cancel before you go, especially if other people use signatures from your account.