Account & Billing
Manage your plan, payment details, receipts, password and cancellation.
- Refund and Cancellation Policy Cancel your htmlsig subscription anytime and keep access until your paid period ends, or email us within 5 days of a payment to request a refund.
- How to Change Your Subscription Plan Switch htmlsig plans or move between monthly and yearly billing from your Account page. Changes are prorated and take effect right away.
- How to Update Your Credit Card Update the card on your htmlsig subscription through the secure Stripe billing portal from your Account page, including after a failed payment.
- Where to Find Your Billing History and Receipts See every htmlsig payment, its status and amount, and open a printable receipt for any charge from the Billing History / Receipts page.
- How to Cancel Your htmlsig Subscription Cancel your htmlsig subscription from the Account page in a few clicks. You keep access until your paid period ends and can reactivate before then.
- How to Reset Your Password if You're Locked Out Forgot your htmlsig password? Request a reset link by email, choose a new password within 24 hours, and fix common reset link problems.
- Will My Email Signatures Stop Working if I Cancel? Your htmlsig signatures work until your paid period ends. After that, hosted logos, banners and tracked links are removed and stop working.
- How to Add Your VAT ID or Company Info to Receipts Add your VAT number, business name or address to every htmlsig receipt using the Receipt notes field on your Account page.
- How to Change Your Account Email or Password Change the email address or password on your htmlsig account from the Account page. Confirm with your current password and click Update.
Still need help?
Can't find what you're looking for? Our team is happy to help.
Email support@htmlsig.com